Manager, Direct Services

Job Summary

This position is responsible for developing and managing multi-site, domestic and globally sourced Material Requirement Plans of ingredient and packaging components.  MRP plans must balance operational costs, production constraints and order lead time to produce optimal solutions.  Position is required to maintain system data elements, maintain inventory targets, and share responsibility to ensure key company objectives of customer service and on-time delivery are met.  Position is responsible for supporting manufacturing attainment and adherence objectives by ensuring the right material, in the right place and in the right amount to support production plans.  The position also supports assigned sites through advising operations, quality and logistics staff on plant and shop floor inventories.  Requires the ability to influence, negotiate and otherwise manage the network of interconnected functions, resources and teams who procure, transport, store and use packaging and ingredient semi-finished good products.

Essential Duties and Responsibilities

• Effectively utilize MRP Planning tool to generate timely arrivals of inventory.
• Effectively utilize SAP to generate outbounds STOs and monitor deployment to ensure appropriate inventory levels at the warehouses.
• Communicate with suppliers and internal resources to ensure minimum quantities including lead time for all raw materials are forecasted and achieved
• Work with cross functional teams for innovation and new product launches.
• Identify service risk and collaborate with cross functional teams to minimize risk and maximize service levels
• Partners cross functionally to identify process improvements and minimize waste.
• Responsible for knowledge, skills and abilities in operations and processes of direct and indirect services
• Other duties as assigned

Minimum Qualifications

• ​​​​​​Bachelor's Degree or equivalent work experience.
• 2-5 years of relevant experience. Bachelor’s degree required in Business, Operations Management, Logistics, Industrial Engineering or similar field 
• 1 year manager experience
• MP, MRP, DRP, Customer Logistics or 3PL Supply Chain experience preferred
• Working knowledge of SAP 
• Previous planning experience a plus
• Strong strategic and critical thinking capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and strict adherence to protecting confidential information.
• Excellent written and oral communication skills.
• Proven background of leading through influence.
• Organized and detail oriented with ability to execute change management.
• Solid project management, conflict resolution and people management skills.
• Process-driven.
• Exceptional interpersonal communication skills.
• Effective consultative and influencing approach, with proven ability to work effectively with all organizational levels

Preferred Qualifications

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position