SAP Business Order to Cash Lead

Job Summary

The Senior Manager, SAP Sales Order to Cash Lead will work with the Verano Sales & Finance teams to embed solutions and processes primarily within SAP.  This role will be the primary SAP expert for Verano’s SAP Wholesale Sales (SD) and Accounts Receivable (AR) solutions. For Wholsesale Sales, they will be responsible to support its successful adoption and continued improvement for the pilot deployment in Connecticut.  At the same time support the rollout of that gold standard Wholesale Sales template across the rest of the states Verano operates in. For Accounts Receivable, which has a basic template deployed in all states, the role will be to support that functionality, manage any changes as a result of implementing SAP SD and find and deliver improvements in both S4 HANA.

This scope of the role specifically covers:

• SD elements of Organization structure setup for Wholesale Sales, covering customer onboarding, Finished goods stock availability for sale loading to 3rd party industry sales systems, sales order management, pick/pack/shipping/delivery and sales billing to cash receipt and application (S4 HANA).

The skills for the role cover project delivery, user support and continuous improvement (enhancements), but this is not a functional or technical SAP role, there is no configuration or technical development work. The core skills are as business liaison between the business users and IT, focused on scope and requirements management, project delivery planning, data mapping, cleansing and conversion, change management including UAT and training, cutover and hypercare support.

Essential Duties and Responsibilities

• Leads the rollout of developed SAP S4HANA solutions and processes across designated markets as they go live, specifically within SD and AR.
• Complete all assigned implementation deliverables as Business Lead to deadlines for portfolio projects and enhancements.
• Lead scope management, fit/gap analysis, acceptance testing, data migration, and change management to SAP S4 HANA at the direction of the SAP team.
• Produce high quality and concise project, user training and user support content in different suitable formats.
• Deliver systems and process demos, exercises, training, and conceptual presentations to engage and upskill the user community.
• Resolve user issues in a timely manner, directly or through liaising with the SAP support team.
• Identify impacted users and roles to help provision access needed for users to perform their job functions.
• Create and identify use cases, User Acceptance Testing (UAT), and proper test scripts in order to conduct UAT testing.
• Maintain Standard Operating Procedures (SOPs) for Sales and Finance system processes.
• Provide regular status updates to Business leadership.
• Adhere to deadlines, both internally and cross-functionally, to meet close responsibilities by ensuring implementation is not delayed.

Minimum Qualifications

• Bachelor's Degree in Business Administration with emphasis in Order to Cash and Sales Management processes.
• 5+ years of SAP Sales & Distribution and Accounts Receivable experience
• 2+ years experience with S4 HANA.
• Extensive hands-on experience with SAP Sales & Distribution & Accounts Receivable modules as an end user / key user / super user / business lead.
• Advanced proficiency in MS Excel and MS Office required, including working with large amounts of data.
• Excellent interpersonal skills.
• Ability to work independently in a highly organized manner.
• Verano requires applicants to have permanent United States work authorization (U.S. citizen or Permanent Resident)

Preferred Qualifications

• Experience working in a publicly traded manufacturing, CPG, or cannabis company.
• Experience with an SAP Implementation.