Home Delivery

Job Summary

The Home Delivery advisors are responsible for oversight of the delivery process at the store level. This role is responsible for the efficient execution of patient deliveries while upholding the brand's retail promise. 

Essential Duties and Responsibilities

• Ensure products are delivered in a timely manner. 
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice). 
• When making deliveries, payment must be collected and counted immediately. 
• Follow DOT regulations and safety standards 
• Coordinates and support orders delivery 
• Provide unmatched delivery and customer service to patients and customer alike 
• Restock delivery inventory bins, and conducting audits as needed 
• Ensure clear and accurate communication with patients/customers for day of delivery  
• Clearly and accurately communicate any updates or concerns to the management team  
• Verify daily delivery finances and inventory are accurately accounted for 
• Manifest audits and oversee delivery software/tools  
• Perform other duties as assigned by management  

Minimum Qualifications

• Previous experience in delivery/delivery services preferred  
• Must be comfortable driving for extended periods of time 
• Must be authorized to work in the United States. 
• Must be 25 years of age or older. 
• Must have a valid driver’s license within the state and a clean driving record. 
• Must be comfortable operating and navigating a delivery van. 
• Must be able to apply for an agent registration badge with the MMCC  
• Must be able to comply with all laws, regulations, and policies associated with the industry. 

Preferred Qualifications

• High school diploma, GED, or equivalent preferred. 
• Previous experience in commercial or work-related delivery driving preferred. 

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lbs. Able to stand up to 90% of the time. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. 

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.